An answer to all your questions. Is a question or answer not listed? Please feel free contact us so that we can answer them and place them on this page.
If an order is placed before 6:00 PM, it will in principle always be delivered to your home within two working days. However, the exact delivery time may differ from this indication. We have a huge stock ourselves, but there can always be stock errors. If this is the case with you, we will always look for a suitable solution. For more information about delivering orders, see shipping .
We do not charge shipping costs for orders above €100 within the Netherlands, they are shipped free of charge. For orders under €100 we charge €6.95. For orders to Belgium and Germany we charge €8.95 and we ship free for orders over €150. For more information about our rates and shipping methods, please see the shipping .
You can read everything about ordering a product when ordering .
You can easily redeem a discount voucher/code in your shopping cart.
Well, that's very easy. You can read how to return an order under returns .
You can pay in our store with various options, these are: iDeal, Credit Card, Bancontact and Sofort. It is currently not possible to settle with 'post-payment', this may come in the future. You can find more about this under payment .
For all product-related questions, we refer you to our knowledge base , where you can find all information about dimensions, installation, material types and the different products. If you have any other questions, we recommend that you contact us or use our handy comparison tool.
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