An answer to all your questions. Is a question or answer not listed? Please feel free contact us so that we can answer them and place them on this page.

How can you return an order?

Well, that's very easy. You can read how to return an order under returns .

What is the delivery time?

If all items are in stock, we will ship the order the same day if it is placed before 19:00.

If the item is not in stock, you will find the delivery time with the item itself. 

In exceptions, we will always inform you by e -mail in time.

What are the shipping costs?

We do not charge shipping costs for orders within the Netherlands above € 100, these will be sent for free. We charge € 4.95 for orders under € 99. For orders to Belgium and Germany we charge € 7.95 and we ship free for orders from € 99. For more information about our rates and shipping methods, visit the Send .

How do you order a product?

You can read everything about ordering a product when ordering .

How do you redeem a discount voucher or code?

You can easily redeem a discount voucher/code in your shopping cart.

How can you pay?

You can pay in our store with different options, these are: iDeal, credit card, bancontact, sofort, apple pay, riverty, clarna and much more. You can find more about this when paying .

Can I visit the showroom?

It is possible for everyone to visit our showroom for advice regarding your door fittings.

Do you want to come and see a specific article? Then we always recommend contacting .

Can I order for business?

It is also possible to order for business on invoice.

In addition, we offer extra discounts for, for example, carpenters, contractors and interior designers. You can register here to become a business customer.

Product questions

For all product related questions we refer you to our knowledge base , here you can find all the information about sizes, assembly, material types and the various products. If you still have other questions, we recommend that you contact us or use our handy revenue tool.